Selecting and Implementing an LMS by Lindenberg Stacy

Author:Lindenberg, Stacy...
Language: eng
Format: epub
Published: 2014-04-24T14:54:55.210000+00:00

Consider what you truly need from your LMS. What functionality is critical to your department or organization? Be aware of the difference between “nice-to-haves” and “must-haves.” The sidebar on the following page, Trends and Demands Facing LMS Vendors, shows some of the new features LMS vendors are incorporating into their solutions.

Look at providers' customer base in your industry.

They are more likely to know about challenges often faced by others in your field. They can offer best practices from peers, and may have user groups that enable you to network with others in your industry. For these reasons, you will want to reach out to current clients of the vendors you are considering. Vendors typically will provide contact information for references that include their happiest customers. Another best practice is to reach out to companies that are not on this list, and schedule time to talk with them about their experience in working with the vendor. Some questions that may be beneficial to ask a vendor's current clients include:

What lessons did you learn during the implementation process?

What worked well?

What would you do differently?

Were there any unanticipated issues that you have had to deal with?

If you could change one thing about your system, what would it be?

Were there benefits of the system that you didn't anticipate?

How long did you allow for implementation, and was that time sufficient?

What tasks during implementation did you underestimate?

Why did you select this vendor?

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